Under direction of their new President and CEO, Micro Craft continues to rebound from changes in customer base, product base, and product volumes. They are continually seeking to redefine their company business model, improve their processes to reduce costs and improve profit margins, and acquire new sales in product lines outside their historical customer base.
UT CIS resources are 'top flight'. They listen and help work the solution to fit our need. Their experience and personality really makes them a joy to work with! I have no negative issues what so ever with the TN MEP.
UT CIS as part of the MEP National Network, has worked with Micro Craft for over three years. The original proposal included a multi-phased approach to continuous improvement projects that would result in immediate cost savings and lead-time reduction and an optional total financial business evaluation and development of a new business model and strategic plan. The company has matured through their continuous improvement education and implementation phase and are currently on a parallel path to new business development.