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8 Key Drivers of The Job Quality Toolkit

The challenge of attracting and retaining a diverse, productive, engaged workforce has grown. Workers seek quality jobs, and companies that prioritize job quality become employers of choice. Job quality is not just about the job; it is a combination of key drivers that are important to each worker’s overall employment experience. Pay and benefits matter, and so do many other factors like workplace safety and health, a voice, scheduling predictability, skills building, and advancement. Together, these distinguish an employer of choice from the rest. The Job Quality Toolkit is an actionable tool that organizations can use to improve the quality of the jobs they offer. Identifying and improving the drivers most valued by workers can significantly increase their satisfaction and engagement and, in turn, benefit the organization’s ability to compete for talent and achieve success in the marketplace.

The Job Quality Toolkit provides practical guidance on eight key drivers that turn a routine occupation into a high-quality job – one where your employee feels respected, valued, and important to your company’s success. The toolkit is rooted in the U.S. Department of Commerce’s Baldrige Excellence Framework. Learn more from this infographic that details the eight drivers and how each has been applied to a challenge faced by the MEP National Network's manufacturing clients.

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Publication Date: September 14, 2022

job quality toolkit infographic


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Created September 14, 2022, Updated April 28, 2023