The purpose of this report is to help SMMs focus on realistic objectives achievable with appropriate implementation of digital technologies to cut costs, improve existing processes, and lay the groundwork for continued progress. It is also important to recognize that the biggest hurdles to effective implementation are not likely to be technical, but rather managerial and cultural.
The world is in the midst of a transformation in the nature of work, as smart machines, artificial intelligence, new technologies, and global competition remake how people do their jobs and pursue their careers. The Work Ahead: Machines, Skills, and U.S. Leadership in the Twenty-First Century, the report of a CFR-sponsored Independent Task Force, assesses the future of work and workers and the implications for the U.S. economy and national security.