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I am reminded of the old Abbott and Costello routine, "Who's on First." In the routine, who's on first is a declarative statement, not a question: Who is the name of the first baseman. In the same
How would you visualize learning when considering the relationship between the Baldrige Excellence framework and its Criteria and Lean Six Sigma?
Eric Franks, an adjunct instructor at Tennessee
First Scholarship Recipients
Over the past three weeks, hundreds of business, nonprofit, health care, and education experts from around the country have attended the annual Baldrige Examiner
A recent Quality Digest article “Getting the Most Out of Your Organization’s Core Competencies” outlines the what, why, and how to make the strategic application of core competencies a significant key
So, How is Retirement?
This is a question I frequently get asked as I approach the fifth anniversary of my retirement from being the director of the Baldrige Program. The simple answer is