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We have previously highlighted the continued progress in recent years of the Baldrige Award-winning Iredell-Statesville Schools (I-SS) of southwestern North Carolina.
Among economic challenges that
I have recently read numerous copies of the same short blog post on different web sites. The blog post says there is one simple question to ask that will give your organization a competitive advantage
A few years ago, Director Emeritus Harry Hertz of the Baldrige Program wrote the short brochure "Baldrige Asks, 'How do You Know?'" to make the case that the Baldrige Criteria for Performance
About five years ago, two former leaders of Baldrige Award-winning organizations had a friendly conversation at a backyard social event. The two American executives, who had both worked with health
In 1995, for the first time in its 100-year history, 2010 Baldrige Award recipient Freese and Nichols, Inc. posted a negative profit—-1.7 percent—and its morale was trending in the wrong direction.