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Blogrige

The Official Baldrige Blog

Self-Assessing

Hertz Has a Better Razor

Razors This blog post was conceived when I was recently reminded of Hanlon's Razor , a rule of thumb that states, One should never attribute to malice something

Further Thoughts on Inclusive Leadership

Following publication of my recent blog on elements of inclusive leadership , I had the opportunity to visit Southcentral Foundation in June with the Baldrige

Am I an Inclusive Leader?

I have always considered myself an inclusive leader. However, recent and needed heightened awareness of diversity, equity, and inclusion has led me to consider

Are You A Role Model Leader for 2021?

This past year has seen greater change in the work environment than any year in my recollection (and that is quite a few years!). It has been a year of many

MESA: A Most Excellent Quest Continues

Inscribed on the Baldrige Award medallion are the words “The Quest for Excellence.” Besides being the name of the Baldrige national conference that highlights

A Story About Data Quality

Let me start with some background information. A few weeks ago, I received an email from a former chair of the Baldrige Judges Panel and long-time friend, Kathy

Banking Reconceived

People who know me always ask if I have a new, entertaining customer experience I would share. And while I have had several over the last year, none rose to the

A Celebration of Life

This blog post is about Lenny. It is in memory of Lenny. While not about me, it is also for me. It is part of the recovery process from grieving. He was my best

To Do or To Be...Is That the Question?

My thinking on this topic was triggered by reading a recent interview of Michael Fisher. He is the CEO of Cincinnati Children's Hospital Medical Center, a 130

Marketing 3.0

Your cell phone rings. It is a number that is not on your personal contact list. Since it comes from your area code, you decide to answer. Consider this

Board of Director Responsibilities

The Baldrige Excellence Framework is underpinned by a set of 11 core values and concepts . These core values have guided both the development and understanding

The "New" Purpose of a Corporation

In case you missed it, on August 19, 2019, the Business Roundtable released a statement on the purpose of a corporation . This statement is probably overdue by

Are You A Role Model Leader?

What are the key attributes and behaviors for a role model, visionary leader? About six years ago, a task force of Baldrige community senior executives under

Journey to Target Zero 

With the help of peer feedback, face-to-face knowledge sharing, and coaching, Baldrige Executive Fellows work on a capstone leadership project to drive

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About this blog

Blogrige, the official blog of the Baldrige Performance Excellence Program, shares practical guidance, success stories, examples, and inspiration on how Baldrige resources can support your long-term success, whether your organization is large or small, has one site or worldwide locations, and is just getting started or continuously improving.

The Baldrige Program offers a comprehensive and proven leadership and management framework that focuses on results in all areas of your organization. Learn more about the Baldrige Program, the products and services available to help your organization succeed, and how to self-assess using the Baldrige framework.

If you have any questions about Blogrige, please contact Baldrige Customer Service at baldrige [at] nist.gov (baldrige[at]nist[dot]gov).

The views presented here are those of the author and do not necessarily represent the views or policies of NIST.