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Konrady Plastic's ISO 9001 Journey: Building a Foundation for Growth and Excellence
With the help of: Purdue Manufacturing Extension Partnership
About
The Challenge
Without Purdue MEP’s assistance, Konrady Plastics would never have pursued ISO certification when we did—it felt too overwhelming and daunting to tackle on our own. While the funding was incredibly helpful, the consultant made all the difference. She was the perfect fit for our team, providing encouragement and guidance whenever we doubted our path forward, and kept us moving in the right direction. She came in with a structure that helped guide the process and ensure success. We are extremely grateful.
MEP's Role
Purdue MEP delivered ISO 9001 Internal Auditor training through a two-day program, equipping the Konrady team with the knowledge and skills to audit their quality system in accordance with the ISO 9001:2015 standard. Additionally, ISO 9001:2015 QMS Implementation Assistance was provided, with a Purdue MEP team member offering guidance and support throughout all QMS implementation activities and recommendations for writing standards that were not yet in place. The assistance helped align Konrady Plastics’ existing systems with the ISO standards and requirements.
With ISO 9001 certification, Konrady Plastics has significantly enhanced its ability to meet customer needs with greater sophistication. The certification enabled the hiring of a high-level Quality Manager who has seamlessly integrated quality into production processes, fostering collaboration rather than conflict. The production team has fully embraced ISO and takes pride in the achievement. Konrady Plastics continues to streamline operations and uncover new efficiencies. They have implemented a robust corrective and preventive action process, ensuring accountability and preventing repeated mistakes.