Located in Mauldin, South Carolina, since 1992, Signatures had established a competitive position in the corporate apparel and company logo embroidering industry. Since new ownership purchased the company in early 2016, however, the company’s processes, culture, and focus on service has transformed and they are quickly emerging as an industry leader. In doing so, the team has changed how corporate apparel programs function, and challenged the status-quo model that—for decades— kept the burden of apparel management on the client.
The new owner of Signatures was looking for strategic input on improvement plans in preparation for planned growth. The business was stable from a financial and sales perspective but needed to focus upon three identified internal and infrastructure related concerns constraining growth.
I am truly grateful for this opportunity to work with SCMEP and the partnership. It has been very educational and fruitful. This project has elevated my leadership team to think and strategize on a new level.