The WVU Industrial Extension made the ISO 9001 internal audit process easy for us. They maintained a high level of professionalism while also being easy to work with. I look forward to our continued relationship with them.
The WVU Industrial Extension, part of the MEP National Network™, was asked to support this process by providing on-site, internal auditing services. Consultants from the WVU Industrial Extension successfully completed audits of eight processes, as defined by Dyna-Mix’s management system. These included audits of management responsibility, sale/customer service, purchasing, product realization, corrective action, internal audits, design/development, and calibration/preventative maintenance.
Each of these internal audits required approximately four hours to complete and included audit preparation, which includes document reviews and checklist development, employee interviews, process reviews, record reviews, an audit summary report and delivery of a closing meeting. Not only did the project fulfill the requirements that Dyna-Mix has for managing an internal audit program, the insight and guidance provided by the WVU Industrial Extension supports strategic decision making for the company's leadership team.