It was helpful to have TechHelp as a training resource and follow up reference for SQF, HACCP, FSMA, PCQI, and sensory. It enabled us to define our sensory program and move us in the right direction for continued successful SQF audits. They continue to be and external support on our food safety systems.
Intrinsic Organics has leveraged several educational opportunities provided by TechHelp. Several employees attended courses that covered topics such as internal audit programs, HACCP, Implementing SQF Systems, and Preventive Controls for Human Food. These courses were held both in-person and virtually to meet production needs and for safety during the pandemic.
In addition, TechHelp was able to develop a customized program to meet the needs of their team to fulfill new roles. Working on-site with the food safety team and the internal audit team, TechHelp experts reviewed and updated their food safety plan to meet the current requirements according to FDA and SQF. TechHelp was also able to provide the required accreditation to meet the FDA requirements of the Food Safety Modernization Act by having a PCQI (Preventive Controls Qualified Individual) and the SQF requirements of having HACCP training. Intrinsic team members attended TechHelp’s Practical Sensory Programs for Factories and Quality Managers course to better understand its product and processes. Attendees learned how to integrate sensory (the appearance, taste and texture of their product) into their continuous improvement, quality and food safety programs.
With TechHelp’s support, the company is also exploring using a byproduct of the process to create new ingredients for the industry. Intrinsic has explored a number of new market segments and has found promise with better product/process efficiencies and consumer claims for their customers.