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Study Reveals Business-Changing Journey for Small Businesses

December 8, 2016

Many economists have surmised that the health of U.S. small businesses is key to the health of the U.S. economy. In fact, a Forbes article by Ian Shepherdson,

Spotlight on a Baldrige Examiner: Jo Ann Henry

December 6, 2016

As the annual online application is open for volunteers for the 2017 Board of Examiners (until 6 p.m. ET on January 9), we are featuring another interview this

Manufacturing Yesterday, Today and Tomorrow

December 5, 2016

Today is the 225th anniversary of Alexander Hamilton’s report on manufacturing to Congress. Wow! 225 years?! Ok, I realize that only us true manufacturing wonks

Training Students for New Opportunities and New Lives

December 1, 2016

This article originally appeared on the Department of Commerce's blog, Commerce.gov. Guest blog post by John Killam, Director of the Massachusetts Manufacturing

A Smart Window to Sustainable Development: A Scientist’s Story

December 1, 2016

I think curiosity is at the root of all scientific careers. That, and insecurity. In my formative years, I felt compelled to assign a rational explanation to

A Time for All of Us to "Pardon the Turkey"

December 1, 2016

Once again this Thanksgiving, the President carried out the ritual of pardoning the White House turkey. It caused me to wonder about the history behind this

Spotlight on a Baldrige Examiner: Michael Drake

November 29, 2016

With the annual online application now open for volunteers for our 2017 Board of Examiners, we’ll be featuring interviews for the next few weeks of individuals

A Systems Perspective to Leadership and Strategy

November 22, 2016

I recently read a summary of an interview with Wharton Professors Harbir Singh and Mike Useem. The interview relates to their new book, The strategic leaders

Let Us Now Give Thanks for the Munchifier!

November 21, 2016

Three years ago I put together a post for this blog about how to use a Raspberry Pi controller to get your Thanksgiving turkey to provide you with status tweets

Hugh Dryden Had a Plan to Get a Man out of a Can

November 21, 2016

November is National Aviation History Month. So it’s fitting that it was also in November, of 1910, that a 12-year-old boy in Baltimore, Maryland, named Hugh

Ignoring Cybersecurity is Risky Business

November 17, 2016

This article originally appeared on the NIST Taking Measure blog. Guest blog post by Pat Toth. They say opposites attract. While my husband and I have many

Ten Blogs about Customer Engagement (and the Baldrige Excellence Framework)

November 17, 2016

Customer-focused excellence is one of the 11 core concepts and values of the Baldrige Excellence Framework (which includes the Criteria for Performance

Ignoring Cybersecurity is Risky Business

November 17, 2016

They say opposites attract. While my husband and I have many important things in common, we are complete opposites in one area. He’s a “risk taker,” and me

Helping Robots Be Less Robotic

November 16, 2016

Whether they’re behind the scenes assembling products or helping you parallel park your car, robots are already playing a big role in our day-to-day lives. And

Another Baldrige Ambassador Takes the Message Overseas

November 15, 2016

The Baldrige Program has always been fortunate to have engaged ambassadors—many of whom are current or former examiners, judges, or overseers—who carry the

Rethinking Cybersecurity from the Inside Out

November 15, 2016

After four years of research and development, NIST has published a groundbreaking new security guideline that addresses the longstanding problem of how to

image of front cover of October/November 2016 issue of Facilitator, which shows K&N restaurant building

How a National Role Model in Restaurant Management Makes “Impact Globally”

November 10, 2016

Baldrige Award-winning K&N Management—developer of the Mighty Fine Burgers, Fries and Shakes fast-casual restaurant brand based in Austin, Texas—is featured in

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Cyber Security Risk Management: What Should We Be Talking About?

November 8, 2016

Disrupting, destroying, or threatening the delivery of an organization’s essential services—no matter what industry they are in—can be mitigated by chief

What Manufacturers Are Saying About MEP

November 8, 2016

The Manufacturing Extension Partnership (MEP) is a public-private partnership with a national network of thousands of trusted business advisors, manufacturing

A Little Light Construction: Laser Welding in Three Acts

November 7, 2016

Welding is said to be more art than science. In part, this is a nod to the vital, skilled work that welders perform. It’s also recognition of the fact that the

Without Manufacturing...the World Series Would be Lame

November 2, 2016

On Manufacturing Day, with the World Series approaching, we started talking about what baseball would be like without manufacturing. And while the series is

Seven Blogs about Innovation (and the Baldrige Excellence Framework)

November 1, 2016

Given that managing for innovation is a core concept and value of the Baldrige Excellence Framework, I recently checked our metrics for the most popular blogs

Where were you on Manufacturing Day?

October 31, 2016

This guest blog post by Mark Schmit originally appeared on tradeology, the official blog of ITA. As we close out Manufacturing Month, SelectUSA is featuring

Sizing Up the NIST Cybersecurity Framework

October 31, 2016

Those of us who work for small businesses regularly perform duties outside our job description. I’ve experienced the “all hands on deck” approach that drives

When Kindness and Compassion Are Part of a Disruption

October 27, 2016

If you are dissatisfied with your health care, can you get some money back? And if a health care organization was giving a money-back guarantee, how would you

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