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Blogrige

The Official Baldrige Blog

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Baseball, Baldrige, and Change Management

I recently read an article on Forbes website by Michael Peregrine about lessons from this season's changes in baseball's pitch clock that apply to corporate

The Customer Is Always Right. Right?

This is nothing new. The customer is always right. Customers come first. We have heard these adages for a long time. And we have questioned these adages for

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About this blog

Blogrige, the official blog of the Baldrige Performance Excellence Program, shares practical guidance, success stories, examples, and inspiration on how Baldrige resources can support your long-term success, whether your organization is large or small, has one site or worldwide locations, and is just getting started or continuously improving.

The Baldrige Program offers a comprehensive and proven leadership and management framework that focuses on results in all areas of your organization. Learn more about the Baldrige Program, the products and services available to help your organization succeed, and how to self-assess using the Baldrige framework.

If you have any questions about Blogrige, please contact Baldrige Customer Service at baldrige [at] nist.gov (baldrige[at]nist[dot]gov).

The views presented here are those of the author and do not necessarily represent the views or policies of NIST.