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Quest Registration

Registration Closed

Quest Registration Closed:  April 8, 2021 at 5 pm ET

Info and Dates  |  Individual  |  Baldrige Examiner  |  Group  |  Workshops

Questions About Registration?

Contact: Showcare Customer Service
quest [at] | (888) 288-3598 Toll-Free | (514) 228-3085 International

Information and Important Dates

Virtual Quest Conference
Includes all Plenary and Concurrent Sessions April 13—April 15, 2021. Does not include April 12 pre-conference workshops.

Access to Sessions
Virtual Quest registrants who register prior to registration closing at 5 pm ET on April 8, 2021, will have access to the sessions beginning on the days of the event and ending June 15, 2021. In April, registrants will receive an email with login details to access the virtual conference.

Important Dates
Advance Fee:
By March 15, 2021
Regular Fee: Starting March 16, 2021


Advance Fee $700
Regular Fee $850

2020 Baldrige Examiner Discount

A $100 discount off the regular full Quest conference registration fee is also available to members of the 2020 National Baldrige Program Board of Examiners. The Examiner discount may not be combined with other discounts.
Advance Fee $600
Regular Fee $750

Group Discount (10 or more)

Groups of 10 or more receive a $100 discount per registrant off the advance or regular Quest conference registration fee. All registrations must be submitted at the same time to receive the group discount. The full conference fee will be charged if cancellations reduce the group to fewer than 10 people. Substitutions may be made at any time. The group discount may not be combined with any other discounts.
Advance Fee $600
Regular Fee $750

Pre-Conference Workshops

Baldrige Criteria Pre-Conference Workshops
Monday, April 12, 2021 • 1:00–4:00 pm  |  Limited Seats Available  |  Reserve Early
Workshops are not a pre-requisite for attending the conference. Separate registration required; not included in full conference registration.
Select one:

Beginner Criteria Workshop

Getting Acquainted with Baldrige

Intermediate Criteria Workshop

Intermediate Baldrige: Moving From Interest to Action



Payment is due with all registrations. Payments must be made in U.S. currency. Payment options include Visa, MasterCard, American Express, check, purchase order and money order. Note: ASQ/American Society for Quality-E-Commerce will be shown on the credit card statement. Checks and money orders must be drawn on a U.S. financial institution and made payable to MBNQA c/o ASQ. Checks or purchase orders must be accompanied by a copy of the registration confirmation emailed to you and mailed to: ASQ Baldrige, Attn: Quest for Excellence, 600 N. Plankinton Ave, Milwaukee, WI, 53203 

No foreign purchase orders accepted. Do not transmit any credit card information via email. You will receive confirmation of your registrations by email.


Requests for cancellation received on or before March 15, 2021 will receive a full refund. Requests received between March 16 and April 5, 2021 will incur a $200 processing fee. No requests for reimbursement for cancellations will be accepted after April 5, 2021.

Substitutions may be made at any time. Please email quest [at] for cancellation requests.


  • Baldrige Customer Service
    (301) 975-2036
    100 Bureau Drive, M/S 1020
    Gaithersburg, MD 20899-1020
Created January 14, 2011, Updated April 9, 2021