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Quest Registration

Info and Dates  |  Individual  |  Baldrige Examiner  |  Group  |  Workshop

Questions About Registration?

Contact: Showcare Customer Service
quest [at] | (888) 288-3598 Toll-Free | (514) 228-3085 International

Information and Important Dates

Quest full conference registration includes Sunday Evening Opening Reception, Monday-Wednesday continental breakfast, and Monday and Tuesday lunch. Does not include pre-conference workshop.
Advance Fee: March 11, 2024, 5:00 p.m. (EST)
Regular Fee: Starting March 11, 2024, 5:01 p.m. (EST)


Advance Fee $1250
Regular Fee $1500

Education Discount (K-12 and Higher)

Individuals with full-time employment or enrollment at a K-12 or higher education institution qualify for the education discounted fees. The Education discount may not be combined with other discounts.

Advance Fee $950
Regular Fee $1200

2021 and 2022 Baldrige Examiner Discount

A $300 discount off the full conference registration is also available to members of the 2021 and 2022 National Baldrige Program Board of Examiners. The Examiner discount may not be combined with other discounts. Examiners will receive an email with instructions to receive their discounted rate.

Advance Fee $950
Regular Fee $1200

Group Discount (10 or more)

Groups of 10 or more receive a $300 discount per registrant off the advance or regular Quest conference registration fee. All registrations must be submitted at the same time to receive the group discount. The full conference fee will be charged if cancellations reduce the group to fewer than 10 people. Substitutions may be made at any time. The group discount may not be combined with other discounts.

Advance Fee $950
Regular Fee $1200

Opening Reception Only (Sunday, April 7)

Sunday Evening $100
(Does not include attendance at Quest.)

One Day Quest Conference Registration

Monday, Tuesday, or Wednesday $500
(Includes continental breakfast each day, Monday and Tuesday lunch.)

Pre-Conference Workshop

Baldrige Beginner and Intermediate Criteria Pre-Conference Workshop (Half-Day) $200
Sunday, April 7, 2024 • 1:00–4:00 pm  |  Limited Seats Available  |  Reserve Early
Workshop is not a pre-requisite for attending the conference. Separate registration required; not included in full conference or Sunday, Opening Reception registration.

Payment Information

Payment is due with all registrations. Payments must be made in U.S. currency. Payment options include Visa, MasterCard, American Express, check, purchase order and money order. Note: ASQ/American Society for Quality-E-Commerce will be shown on the credit card statement. Checks and money orders must be drawn on a U.S. financial institution and made payable to MBNQA c/o ASQ. Checks or purchase orders must be accompanied by a copy of the registration confirmation emailed to you and mailed to the address below and received prior to the event:

ASQ Baldrige
Attn: Quest for Excellence
600 N Plankinton Ave
Milwaukee, WI, 53203

All unpaid registration balances must be paid on-site at the conference and paid by credit card or check/money order drawn on a U.S. financial institution. Note that it is the attendee’s responsibility to make sure institution purchase orders have been paid. Purchase orders must be paid in full before registration credentials can be issued. All international orders must be prepaid; no foreign purchase orders accepted.

Do not transmit any credit card information via email. You will receive confirmation of your registrations by email.


Requests for cancellation received on or before March 11, 2024 will receive a full refund. Requests received between March 12 and April 1, 2024 will incur a $200 processing fee. No requests for reimbursement for cancellations will be accepted after April 1, 2024.

Substitutions may be made at any time. Please email quest [at] (quest[at]showcare[dot]com) for cancellation requests.


  • Baldrige Customer Service
    (301) 975-2036
    100 Bureau Drive, M/S 1020
    Gaithersburg, MD 20899-1020
Created January 14, 2011, Updated March 18, 2024