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Registration and Surveys

Important Notice

NIST would like to inform you that, effective May 13, 2025, our Customer Service Survey, Product Survey, and Product Registration System will no longer be available.

This change is part of our ongoing efforts to streamline operations and enhance efficiency across our services. We are shifting toward more modern and integrated platforms to better serve you in the future.

We truly appreciate your participation in these programs over the years. Your feedback has been invaluable in helping us improve our products and services.

Moving forward:

Regarding SRM Product Updates:

  • NIST will continue to provide SRM product certificate updates to users who have already registered. Additionally, certificate updates will be sent to the email addresses associated with the original sales order purchase and shipping information.

Regarding technical SRM Product Concerns:

  • For technical questions or concerns regarding an SRM, please email srms [at] nist.gov (srms[at]nist[dot]gov).

Regarding SRM Sales Order Concerns:

  • For questions or concerns regarding a sales order, please email srminfo [at] nist.gov (srminfo[at]nist[dot]gov).

We appreciate your understanding and continued support. If you have any questions, please contact us at srminfo [at] nist.gov (srminfo[at]nist[dot]gov).

Created September 28, 2016, Updated May 13, 2025