Please inspect shipments upon receipt for the quantity, accuracy, and condition. Order Discrepancies must be reported to NIST Sales and Customer Service at srminfo [at] nist.gov within 30 days after receipt of shipment.
NIST SRMs are generally not returnable. However, returns are considered on a case-by-case basis. Please comply with the following NIST Return Goods Policy.
For a returned shipment to be accepted: