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Search Publications by: Shanée Dawkins (Fed)

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Displaying 26 - 50 of 75

Can You Spot a Phish

October 19, 2022
Author(s)
Shanee Dawkins, Jody Jacobs
This talk will cover findings from over 4 years of NIST phishing training data, highlighting user context as the key to phishing susceptibility. We will discuss the NIST Phish Scale, our research on why users click, and how it can help users spot a phish.

The NIST Usability Group: Championing the Human in IT

November 2, 2021
Author(s)
Shanee Dawkins
Presentation gives an overview of the NIST Usability Group and highlights its major research programs. A closer look into the PSCR usability project and the NIST Phish Scale phishing project is also provided.

PSCR 2021: Design Technology Incorporating the Voices of First Responders - Now is the Time!

September 28, 2021
Author(s)
Shanee Dawkins, Kerrianne Buchanan, Yee-Yin Choong, Kurtis Goad, Sandra Spickard Prettyman
We are excited to share our rich research results with the public safety community: first responders, industry developers, and researchers alike. This presentation will showcase a comprehensive review of results from our multi-year research effort of

Communication Technology Problems and Needs of Rural First Responders

July 27, 2021
Author(s)
Kerrianne Buchanan, Yee-Yin Choong, Shanee Dawkins, Sandra Spickard Prettyman
Although new technology may benefit rural first responders to help them serve their communities, to date little is known about what communication technology problems rural first responders most need addressed and what future technology they desire. To

Current Problems, Future Needs: Voices of First Responders about Communication Technology

July 27, 2021
Author(s)
Kerrianne Buchanan, Shanee Dawkins, Yee-Yin Choong, Mary Frances Theofanos, Kristen K. Greene, Susanne M. Furman, Sandra Spickard-Prettyman
With advances in network technologies, there has been increasing interest in developing new communication technology for first responders that utilizes wireless broadband networks. In order to develop new communication technology, user requirements are

Scaling the Phish: Advancing the NIST Phish Scale

July 3, 2021
Author(s)
Fernando Barrientos, Jody Jacobs, Shanee Dawkins
Organizations use phishing training exercises to help employees defend against the phishing threats that get through automatic email filters, reducing potential compromise of information security for both the individual and their organization. These

What Futuristic Technology Means for First Responders: Voices from the Field

July 3, 2021
Author(s)
Shanee Dawkins, Kerrianne Buchanan, Yee-Yin Choong, Kristen K. Greene
The public safety communication technology landscape in the United States (U.S.) is evolving to supplement the use of land mobile radios with the use of a broader spectrum of communication technologies for use on the newly created Nationwide Public Safety

The New NIST Phish Scale, Revealing Why End Users Click

October 22, 2020
Author(s)
Shanee T. Dawkins, Kristen Greene, Jody L. Jacobs
Developed based on over 4 years of NIST phishing training data, the NIST Phish Scale is a DIY method for rating human phishing detection difficulty – key to understanding variability in phishing click rates. This talk will cover why users click, why it’s

Voices of First Responders - Examining Public Safety Communication from the Perspective of 9-1-1 Call Takers and Dispatchers: Findings from User-Centered Interviews, Phase 1, Volume 4

March 24, 2020
Author(s)
Michelle P. Steves, Mary Theofanos, Yee-Yin Choong, Shanee Dawkins, Susanne M. Furman, Kristen K. Greene, Sandra Spickard Prettyman
With the newly created Nationwide Public Safety Broadband Network (NPSBN), the public safety community has a unique opportunity to review and improve communication technology for first responders, 9 1 1 communications, emergency medical services (EMS)