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PUBLICATIONS

Usability Handbook for Public Safety Communications - Ensuring Successful Systems for First Responders

Published

Author(s)

Mary Theofanos, Yee-Yin Choong, Shanee Dawkins, Kristen K. Greene, Brian Stanton, Ryan E. Winpigler

Abstract

This handbook provides an overview of the user-centered design process and examples of how the process can be applied to the design and development of communications systems for the public safety community.
Citation
Handbook (NIST HB) - 161
Report Number
161
NIST Pub Series
Handbook (NIST HB)
Pub Type
NIST Pubs

Download Paper

https://doi.org/10.6028/NIST.HB.161
Local Download

Keywords

Public Safety, Public Safety Communications Research, Usability, User-Centered Design, Requirements Analysis, User and Task Analysis, User Evaluation, Usability Testing
Usability and human factors

Citation

Theofanos, M. , Choong, Y. , Dawkins, S. , Greene, K. , Stanton, B. and Winpigler, R. (2017), Usability Handbook for Public Safety Communications - Ensuring Successful Systems for First Responders, Handbook (NIST HB), National Institute of Standards and Technology, Gaithersburg, MD, [online], https://doi.org/10.6028/NIST.HB.161, https://tsapps.nist.gov/publication/get_pdf.cfm?pub_id=923336 (Accessed October 8, 2025)

Issues

If you have any questions about this publication or are having problems accessing it, please contact [email protected].

Created May 29, 2017, Updated October 14, 2021
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