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Usability Handbook for Public Safety Communications - Ensuring Successful Systems for First Responders
Published
Author(s)
Mary F. Theofanos, Yee-Yin Choong, Shanee T. Dawkins, Kristen Greene, Brian C. Stanton, Ryan E. Winpigler
Abstract
This handbook provides an overview of the user-centered design process and examples of how the process can be applied to the design and development of communications systems for the public safety community.
Public Safety, Public Safety Communications Research, Usability, User-Centered Design, Requirements Analysis, User and Task Analysis, User Evaluation, Usability Testing