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Information Technology

Usability & human factors

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Displaying 51 - 75 of 126

Voices of First Responders: Law Enforcement

January 30, 2023
Author(s)
Shanee Dawkins, Yee-Yin Choong, Kerrianne Buchanan, Sandra Spickard-Prettyman
The goal of the National Institute of Standards and Technology's (NIST) Public Safety Communications Research (PSCR) program's Usability Team was to provide guidance on the usability of public safety communication technology. Toward that end, the PSCR

Administering Accessible Vote by Mail Systems

January 25, 2023
Author(s)
Lynn Baumeister, Whitney Quesenbery, Sharon J. Laskowski
Accessible vote by mail (AVBM) provides options for voters with disabilities to complete their absentee or vote by mail ballots independently and privately. AVBM is especially important for voters with print disabilities that make it difficult to read or

Handbook for VVSG 2.0 Usability and Accessibility Test Strategies

January 25, 2023
Author(s)
Whitney Quesenbery, Sharon J. Laskowski
This document provides guidance and resources for how to test voting systems against the usability and accessibility requirements in the Voluntary Voting System Guidelines (VVSG) 2.0. The requirements include Principles 2.2 and 5 through 8. The goal of

Voices of First Responders: How to Facilitate Adoption and Usage of Communication Technology - An Integrated Analysis of Qualitative and Quantitative Findings

November 28, 2022
Author(s)
Yee-Yin Choong, Kerrianne Buchanan, Shanee Dawkins, Sandra Spickard Prettyman
The Nationwide Public Safety Broadband Network (NPSBN) is being developed to provide a dedicated network for the use of first responders during incident response. A wave of new communication technologies compatible with the NPSBN is on the horizon, as

Can You Spot a Phish

October 19, 2022
Author(s)
Shanee Dawkins, Jody Jacobs
This talk will cover findings from over 4 years of NIST phishing training data, highlighting user context as the key to phishing susceptibility. We will discuss the NIST Phish Scale, our research on why users click, and how it can help users spot a phish.

Consumer Perspectives on Loss of Support for Smart Home Devices

May 26, 2022
Author(s)
Julie Haney, Susanne M. Furman
Unsupported smart home devices can pose serious safety and security issues for consumers. However, unpatched and vulnerable devices may remain connected because consumers may not be alerted that their devices are no longer supported or do not understand

NIST Cybersecurity Role-based Training Study Presentation

May 20, 2022
Author(s)
Jody Jacobs, Julie Haney, Susanne M. Furman
This presentation is for the May 17, 2022 Federal Information Security Educators (FISSEA) Spring Forum hosted by NIST. This presentation will present our preliminary findings from our Role-Based Training Study.

Approaches and Challenges of Federal Cybersecurity Awareness Programs

March 25, 2022
Author(s)
Julie Haney, Jody Jacobs, Susanne M. Furman
Organizational security awareness programs may experience a number of challenges, including lack of resources, difficulty measuring the impact of the program, and perceptions among the workforce that training is a boring, "check-the-box" activity. While

Federal Cybersecurity Awareness Programs A Mixed Methods Research Study

March 25, 2022
Author(s)
Julie Haney, Jody Jacobs, Susanne M. Furman
Prior industry surveys and research studies have revealed that organizational security awareness programs may face a number of challenges, including lack of: leadership support; resources; and staff with sufficient background and skills to implement an

User Perceptions & Preferences for Smart Home Device Updates

November 5, 2021
Author(s)
Susanne M. Furman, Julie Haney
IoT smart home updates are a critical mechanism by which manufacturers can remediate security vulnerabilities and one of the few tools users have to secure their devices. Yet, security professionals view difficulties in patching IoT devices as a major

The NIST Usability Group: Championing the Human in IT

November 2, 2021
Author(s)
Shanee Dawkins
Presentation gives an overview of the NIST Usability Group and highlights its major research programs. A closer look into the PSCR usability project and the NIST Phish Scale phishing project is also provided.

NIST Security Awareness Study

October 25, 2021
Author(s)
Jody Jacobs, Julie Haney, Susanne M. Furman
This is a presentation for the September 28, 2021 FISSEA conference. This presentation is on the NIST Security Awareness Study. The goal of the study is to better understand the needs, challenges, practices, and professional competencies of federal
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