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2017-2018 Baldrige Excellence Framework (Health Care and Education Versions) Now Available

Now available for purchase: the 2017-2018 Baldrige Excellence Framework (Education) and the 2017-2018 Baldrige Excellence Framework (Health Care). These publications, along with the Baldrige Excellence Framework (Business/Nonprofit), which was released in December 2016, help U.S. organizations of every sector continually improve and reach world-class levels of performance.

Revisions to the three 2017–2018 Baldrige Excellence Framework booklets (including the Criteria for Performance Excellence), as with previous editions, reflect the leading edge of validated leadership and performance practice.  

The 2017–2018 Baldrige Excellence Framework (Health Care and Education) features a renewed focus on

  • managing all of the components of your organization as a unified whole;
  • managing cybersecurity risks to data, information, and systems; and
  • understanding the role of risk management within a systems perspective of organizational performance management.

The 2017–2018 Baldrige Excellence Framework booklets cost $30 for printed copies (available from ASQ) and $12 for electronic PDF copies (available from NIST, which houses the Baldrige Program). Volume discounts are available for bulk orders of both hard copies and downloaded files. Enterprise licenses are also available; if interested, contact the Baldrige program at baldrige [at] (baldrige[at]nist[dot]gov) or 301-975-2036.

In addition, the Baldrige Program will soon release the 2017-2018 version of the companion product to the full Framework, the Baldrige Excellence Builder.  PDF versions will be freely available on the Baldrige Program’s website in late January, and printed copies will be available for purchase from ASQ in mid-to-late February. The Excellence Builder contains key questions for improving your organization's performance. It also provides an introduction to the Baldrige framework and can be used to conduct a self-assessment against the most important requirements of excellence.

Whether used as guidance in establishing an integrated performance management system or for self-assessing progress, Baldrige is about helping your organization innovate and improve, no matter its size or sector.

Purchase your copy of the education and health care versions of the 2017–2018 Baldrige Excellence Framework and Criteria booklets today! For more information on any of the Framework publications, contact the Baldrige Program at 301-975-2036 or baldrige [at] (baldrige[at]nist[dot]gov ).

Released January 12, 2017, Updated July 19, 2018