OFFICE OF REFERENCE MATERIALS (640): Provides all of the business, administrative, service, product and technical support for the NIST Standard Reference Material (SRM) Program. It sells NIST SRM products to customers worldwide and prepares and distributes marketing material and information about NIST measurement services and products to our stakeholders. ORM operates and maintains the business information systems to support customer, financial, inventory, project tracking, and sales functions related to both the SRM program and calibration services. The office also provides business, sales, records of administrative expenses for each NIST program, and customer information to NIST technical divisions to facilitate needs assessment for NIST measurement services and products. The office provides information to auditors upon request and is responsible for developing an annual budget for submission to the Budget Division. ORM maintains a material processing, packaging, and storage facility in support of the development and distribution of NIST Standard Reference Materials and strives to maintain state-of-the-art capabilities in these areas.
The office also establishes and maintains, in consultation with NIST technical, financial, and legal divisions, policies and procedures for NIST measurement services and products. It prepares, reviews, publishes, and distributes technical documentation, using data and information supplied by NIST technical divisions on the content and use of NIST SRM products. The office administers, in consultation with NIST and DOC legal authorities, NIST copyright and trademark policies, as specified in 15 U.S.C. 290 and other legislation. In addition, the Office provides NIST representation to national and international groups on issues and activities related to NIST measurement services and products.