The Challenge
Ryan Schultz, Chief Operations Officer, had worked with the Michigan Manufacturing Technology Center’s Northern office in Traverse City (The Center), part of the Michigan MEP and the MEP National Network™, on past training and consulting projects, and most recently sought assistance to better understand how the company might use technology. Between rapid sales growth during the COVID-19 pandemic and the subsequent staffing shortage, it was taking company leadership up to a week to translate written machine records into productivity reports (due to data copying and manipulation).