For assistance with this process, PDS turned to the Michigan Manufacturing Technology Center (The Center), part of the Michigan MEP and the MEP National Network™, for expert quality mentoring. PDS participated in The Center’s seven-day AS9100D Organizational Implementation training, which walked them through developing and implementing a robust QMS based on the requirements of AS9100D. PDS still had some effective practices in place from when they were ISO 9001 certified, so the team was able to leverage and modify these practices to suit the additional requirements of AS9100D. Monty Strouts, owner of PDS, was heavily involved in the implementation process, taking ownership of the changes and driving improvements.
Following this mentoring, Monty attended The Center’s internal auditor training to better prepare for their upcoming stage 1 audit. The Center’s quality expert performed a practice audit with Monty to ensure the QMS was operational and ready for certification. As a result of this rigorous preparation and training, PDS was able to successfully earn their AS9100D certification and, with it, earn new sales opportunities going forward.