US Felt Company and Maine MEP formed a true partnership as each organization works to improve the viability of our America based manufacturing operations. Specifically, US Felt Company was faced with a business crisis where by our U.S. military solicitations business was on hold until we achieved a newly implemented wool felt standard for mildew-moisture control certification. US Felt Company exhausted its financial and personnel resources to successfully achieve the government certification and restore our military felt business. US Felt Company is the only wool felt supplier to have achieved this certification. At that time US Felt Company renewed its commitment to ISO 9001:2015 certification. The continuing NIST MEP relationship and this project activity allowed us to satisfy our other major customers' requirements for ISO 9001:2015 certification.
Maine MEP, part of the MEP National Network™, worked closely with key employees to update QMS documentation for ISO 9001:2015 compliance and to train internal auditors. A Maine MEP project manager acted as the lead auditor to meet the company's formal internal audit requirement. Maine MEP and its partner Maine International Trade Center were able to secure OEA grant funding to partially offset the costs of the project.
The company successfully passed their ISO 9001:2015 transition audit in late June 2019 and are formally certified. Certification ensures they remain a preferred supplier for several key accounts that total $250K in annual sales. Certification is also important to the company's ability to attract new customers. By using Maine MEP services they were able to offset training costs by $13K.