Since 2016, RAPA has utilized ATN’s training and internal auditing services for IATF16949, core tools, and ISO14001. ATN offers management system expertise while balancing that with real-world experience and examples. Each training and auditing event offered learning experiences that were directly applicable to our daily and strategic work. We found ATN’s high level of service to be consistent, reliable, and customizable to our given needs. We consider ATN’s service a key component to our successful external audit and customer performance.
ATN provided an overview training in IATF 16949, which covers the key regulations and applications of the IATF quality management standard from the International Automotive Task Force (IATF). Additionally, ATN provided the requested advanced product quality planning (APQP) and production part approval process (PPAP) training class covering the common guidelines described in the APQP and PPAP manuals issued by the Automotive Industry Action Group (AIAG). For the APQP portion of the training, these guidelines lead to a designed quality plan from the product quality planning cycle that emphasized up-front planning and evaluation of process output for continual improvement and customer satisfaction. For the PPAP training, understanding when a PPAP is required and what items to include were key objectives.
By completing the training, RAPA was able to maintain its certification and retain sales. The company also reported new sales which were the result of their IATF 16949 certification. RAPA was also able to save on other investments by using ATN to perform these services, which would have cost more if another consultant would have performed the same services.