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Information Technology Laboratory

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Usability in Health IT: Strategy, Research, and Implementation Agenda

Usability in Health IT: Strategy, Research, and Implementation

July 13, 2010

National Institute of Standards and Technology
Gaithersburg, MD

Agenda

8:00 - 9:00	Registration / Coffee
9:00 - 9:30	Greetings / Introduction / Opening Remarks - (ONC) Moderator - Janice (Ginny) Redish, PhD
9:30 - 10:30	Current State and Need for Action HITECH (ONC) Current State of EHRs (AHRQ) Current Federal and Private EHR Usability Initiatives Government (ONC, NIST, AHRQ, FDA); Private (HIMSS, EHRA, Miscrosoft); Academia Meaningful use (AHRQ, FDA, Academia) – Standard Formats, PSO program, etc. Adoption (ONC, HIMSS, EHRA, Industry) Innovation (Industry, Academia) Q&A
10:30 - 10:45	Coffee Break
10:45 - 11:45	"Points of Pain" - Prevention of Cognitive Overload Current Research (Academia) Prevention of Cognitive Overhead during Initial Adoption / Transition from Paper Prevention of Cognitive Overhead during Transition from Systems in Multiple Settings (One User / Many Systems Issue) Insufficient System Feedback (Critical Issue on Alert Overload) Dense Displays of Data (Prevention of Excessive Complexity of System) Q&A
11:45 - 1:00	Lunch (NIST Cafeteria)
1:00 - 1:30	"Points of Pain" – Addressing EHR User Disparities Clinical Workforce Characteristics and Limitations (NIST, Access Board, Academia) Accessibility Issues – Low/Poor Vision; Mobility/Dexterity; Cognitive Disabilities English Proficiency Lower Socioeconomic Demographics - Digital Divide Q&A
1:30 - 1:45	Coffee Break
1:45 - 2:45	Usability Framework (NIST, AHRQ, Academia) Best Practices and Gaps based on Experience from other Industries / Sectors Usability Standards Development (NIST) Measurement Domains Objective Measures of Human Performance Effectiveness and Efficiency User Satisfaction and User Acceptance Ongoing Projects and Research Initiatives (AHRQ Toolkit, SHARP, NIST grants, Common Formats, etc.) Usability Framework for Product Lifecycle Q&A
2:45 - 3:00	Coffee Break
3:00 - 4:00	Recommendations to support HITECH / Certification Accreditation Program, Certification Test Methods for Products and Users (Pass / Fail Criteria for Usability Standards)
4:00 - 4:45	Recommendations and Next Steps Moderator: Janice (Ginny) Redish, PhD Research and Implementation Recommendations for Usability and Adoption Recommendations for Innovation Next steps

Information technology and Health IT

Created May 18, 2010, Updated August 12, 2025

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