By JPMorgan Chase & Co.
Use: Workforce Development and Mobility
Cybersecurity & Technology Controls is focused on protecting JPMorgan Chase & Co., safely enabling technology and making controls seamless. We play a critical role in Global Technology's modernization journey by navigating and managing risk in a rapidly evolving landscape.
A core part of the workforce development strategy is our culture of continuous learning and providing employees a platform that enables them to have more transparency into the expectations of our technical job families.
It is important to note that our work started with the NICE National Cybersecurity Workforce Framework (Workforce Framework) v2, which was released in April 2015, prior to it being published in 2017 as NIST Special Publication 800-181 (a revision of which was released in November 2020). The 2015 version contained Competency Areas (which were reintroduced in 2020) but did not contain Work Roles (which were added in 2017).
“Leveraging a common taxonomy approach to define the expectations of technical job families helps individuals self-assess where they are in their journey towards acquiring these skills. This data can be utilized to better understand development needs and mobility options.”
– Leo Van Duyn, CTC Workforce Development Strategy, JPMorgan Chase & Co.
Using the NICE Framework provided many benefits that helped us meet our objectives:
The NICE Framework provided a template for us to follow when creating other groupings and skill statements specific to our organizational needs.
Implementing the NICE Framework as part of our workforce development strategy provided numerous benefits and made a distinct impact on our ability to achieve defined objectives via an a data-driven approach to training programs that leverages role profile expectations and employee assessment data.
Leo Van Duyn
Cybersecurity & Technology Controls Workforce Development Strategy, JPMorgan Chase & Co.
leo.w.van.duyn [at] jpmchase.com (leo[dot]w[dot]van[dot]duyn[at]jpmchase[dot]com)