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MEP Success Stories from Pennsylvania

Metal Fabricator’s Future Shines Brightly With Updated Quality Management System

Reported Year
2021
Hendrick Manufacturing, an ISO 9001:2008 certified company, desired an external resource to assist in upgrading its quality management system (QMS) for certification in ISO 9001:2015 to ensure its quality processes and protocols met client requirements. If they did not upgrade the QMS, Hendrick was at risk of losing many of its most lucrative

Team Development

Reported Year
2021
Wolfgang was seeking to upgrade the skillset of two associates from their current Six Sigma Yellow Belt foundation to a Green Belt level. Wolfgang Confectioners first engaged with MANTEC, part of the Pennsylvania MEP and the MEP National Network™, in 2020 for Six Sigma training and project facilitation. Since then, they have continued to use MANTEC

IMC Client Achieves Highest Safe Quality Food 9.0 Certification Rating of “Excellent”

Reported Year
2021
Over the past two years, the company has been expanding into providing their own products, such as chocolate chips, as ingredients to other manufacturers of food products. This led to a substantial opportunity to increase company revenues by opening new markets in the US and worldwide as an ingredient manufacturer/supplier. Due to regulations and

Sales Process and Inbound Marketing: A Plan for Growth

Reported Year
2021
NaviTek Owner, Harvey Downey, had a goal to improve the valuation of the company by substantially increasing revenues over the next five years. He historically managed the majority of sales, including closing new business opportunities with an impressive 46% lead conversion rate. However, the selling process was becoming more challenging and

First Quality Implements TWI During Pandemic

Reported Year
2021
First Quality Products of Lewistown has had productivity impacted by the COVID-19 pandemic. Turnover has increased and pandemic driven absences due to illness and quarantine has strained production. As a result, there is a demand for more training as the need for cross training and new hire training has increased. These factors have driven a need

MRC Assists MISCO Products with Customized Lean Coaching, as well as Training in Process Improvement, Problem Solving, TWI Job Instruction, and Industry 4.0

Reported Year
2020
MISCO Products faced several challenges relating to order scheduling and training standardization. The former involved accepting rush orders and changes until the time of shipment, which gave the appearance of flexibility and good customer service but essentially rewarded customers’ bad planning. These rush orders would be filled—sometimes multiple

Risk Management Concepts for Production and Support Personnel

Reported Year
2020
Berkley Medical Resources previously had Catalyst Connection, part of the Pennsylvania MEP and the MEP National Network™, deliver the Risk Management Principles and Guidelines course to management and supervisory personnel. As a follow up, the company was looking to improve the recognition of risk management concepts for its production personnel
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