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Organizations developing cryptographic products face significant challenges, including usability and human factors, that may result in decreased security, increased development time, and missed opportunities to use the technology to its fullest potential
Mary Theofanos, Yee-Yin Choong, Shanee Dawkins, Kristen K. Greene, Brian Stanton, Ryan E. Winpigler
This handbook provides an overview of the user-centered design process and examples of how the process can be applied to the design and development of communications systems for the public safety community.