Neal Bertrand (Fed)

Neal Bertrand is an IT Specialist from PowerTek Corporation working under contract in the Electron Physics Group for NIST's Office of Information Systems Management (OISM).  Neal is a Certified Microsoft Deskside Support Technician and a CompTIA A+ Certified Technician.  Prior to joining the CNST, he worked for the National Library of Medicine at NIH as a Tier 2/3 Desktop Support Technician and as a Systems Administrator, overseeing group policy, managing standard image creation, and distributing software.  Neal is now providing hardware and software support for the CNST, including servicing computer systems in the NanoFab and maintaining the CNST's desktop computers.