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2023-2024 Baldrige Excellence Framework Business/Nonprofit Now Available

2023-2024 Baldrige Excellence Framework Business/Nonprofit feature image

The Baldrige Performance Excellence Program has released the 2023–2024 Baldrige Excellence Framework® (Business/Nonprofit): Proven Leadership and Management Practices for High Performance —in both print form and PDF. The 2023–2024 Baldrige Excellence Framework® (Education) and 2023–2024 Baldrige Excellence Framework® (Health Care) will be available in mid-February. All three versions include the Baldrige Criteria for Performance Excellence®, core values and concepts, and guidelines for evaluating your organization's processes and results.

The 2023–2024 Baldrige Excellence Framework® (Business/Nonprofit) features a renewed focus on

  • organizational agility, innovation, and transformation
  • risk management and supply-chain resilience
  • societal contributions and environmental sustainability
  • the changing nature of work and workforce needs 
  • diversity, equity, and inclusion

The 2023–2024 Baldrige Excellence Framework® booklets cost $30 for printed copies and $12 for electronic PDF copies. Volume discounts are available for bulk orders of both printed and electronic copies. Enterprise licenses are also available; if interested, contact the Baldrige Program at baldrige [at] (baldrige[at]nist[dot]gov).

In addition, the Baldrige Program will soon be releasing a revised version of the companion product to the full framework, the 2023–2024 Baldrige Excellence Builder®. PDF versions of the Baldrige Excellence Builder® will be freely available for download on the Baldrige Program’s website, and printed copies will be available for purchase from ASQ in March. The Baldrige Excellence Builder® provides an introduction to the Baldrige framework and can be used to conduct a self-assessment against the most important attributes of excellence.

Whether used as guidance in establishing an integrated performance management system or for self-assessing progress, Baldrige is about helping your organization innovate and improve, no matter your size or sector.

For more information on any of the framework publications, contact the Baldrige Program at baldrige [at] (baldrige[at]nist[dot]gov) or 301-975-2036.

Released January 9, 2023, Updated January 26, 2023