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This 2-hour webinar will introduce the fundamentals of contract review that are necessary to meet customer expectations and successfully implement ISO/IEC 17025:2017.

Learning Objectives

At the end of this session, using your notes and ISO/IEC 17025:2017 or NIST Handbook 143 (2019), you will be able to:

  • LIST 3 activities that make up an effective Contract Review process;
  • DEFINE the purpose of a request, tender, and contract as it applies in the metrology laboratory management system;
  • IDENTIFY 2 qualities for which requests, tenders, and contracts are reviewed;
  • EXAMINE potential areas where the contract review process can break down; and
  • EXPLAIN the benefits of a robust contract review process.

Materials & Supplies

None.

Prerequisite(s)

There are no prerequisites for this webinar.

Pre-Work

  • Read ISO/IEC 17025:2017
    • Section 7.1, Review of Requests, Tenders, and Contracts
  • Write a short paragraph describing one challenge or difficulty you (or your laboratory) faces with Contract Review process.  
  • Record and submit the amount of time (in minutes) it takes you to complete the pre-work assignment to instructor when you email the assignment.
  • Submit any related procedure that are in place in your laboratory related to 'Contract Review/Agreement between Customer & Laboratory

Pre-Work Deadline

Submit the pre-work to the instructor by COB on July 14, 2021.

Post-Work

None.

Minimum Requirements

Successful completion includes completing pre-work assignment, full attendance, and participation in the session activities and discussions.

Audience

Laboratory personnel who have responsibilities for developing, implementing, and/or improving the quality management system in their laboratory as well as those who are seeking OWM recognition and/or accreditation or improvements to support recognition/accreditation.  This webinar is useful for administrative or management staff who help define the lab procedures or those that schedule calibration work for laboratory customers.  Administrative or management staff who are involved in reviewing work items as they are accepted in the laboratory, or determining if the work is on your laboratory scope, or associated activities in expanding your scope, if appropriate, will find the contract review webinar very helpful.  This course is available for non-weights and measures participants.

Cost

The current registration fee for webinars is $289.  The payment  deadline is COB Monday, July 12, 2021, and confirmed participants will receive payment instructions.  Registration fees for State weights and measures metrologists are funded by NIST OWM.

Instructors

Isabel Chavez Baucom, Lisa Corn (TX)
Phone: (301) 975-2128
Email: isabel.chavez.baucom [at] nist.gov (isabel[dot]chavez[dot]baucom[at]nist[dot]gov)

Technology Requirements

The webinar will be a live stream, so participants must have a constant connection during the webinar (hard-wired is preferred).
 
1. Operating System (browser) configurations:

  • Windows
    • Windows 10, 8.1 (32-bit/64-bit), Windows 7 (32-bit/64-bit)
    • Microsoft Internet Explorer 11 or later, Windows Edge browser, Mozilla Firefox, and Google Chrome
    • For HTML Client - Google Chrome (v70.0 & above), Mozilla Firefox (v65.0 & above), and Edge (v42.0 & above)
  • Mac OS
    • Mac OS X 10.12, 10.13 and 10.14
    • Mozilla Firefox, Apple Safari, Google Chrome
    • For HTML Client - Google Chrome (v70.0 & above), Apple Safari (v12.0 & above), and  Mozilla Firefox (v65.0 & above)
  • Linux
    • Ubuntu 16.04; Red Hat Enterprise Linux 6
    • No application support is available for Linux. Users on Linux can attend meetings in a browser.
    • Google Chrome, Adobe Flash Player 23.0

2. Mobile

  • The Adobe Connect app for iOS and Android requires Adobe Connect Server version 8.2 or later
  • Some features may not be enabled in all Adobe Connect meetings if one is using an Adobe Connect Server older than version 9.4.2 (required for Custom pods)
  • Google Android 4.4 or later
  • Apple iOS: iOS 8.1.2 or later

3. Media players

  • In order to access the event, you must have, at a minimum, Adobe® Flash® Player 13 or higher installed on your computer. Please visit http://get2.adobe.com/flashplayer/ to download the Flash Player.

4. Optional: If you have never attended an Adobe Connect meeting before:

* Adobe, the Adobe logo, Acrobat and Adobe Connect are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States and/or other countries.

Sponsors

NIST Office of Weights and Measures

Created May 11, 2021