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The Boss and the Innovator

I feel like I should start this blog post with something like: "An innovator and a boss walk into a bar..." But, I don't have a punch line to follow it, so I

Workforce Tips for Manufacturers

This blog post is part one of a two part series. As a manufacturer, you don’t want workers – you want company ambassadors. Workers are individuals who show

So What Exactly is Smart Manufacturing?

Recently I attended a technical conference that was actually invigorating—one on Smart Manufacturing. I learned in layman’s terms what Smart Manufacturing is

Forget Winning; Think Improving

I recently had the great experience of speaking as part of a panel on the value of the Baldrige Excellence Framework, but what meant the most to me was the

Back to the Future...Baldrige Style

We have made it to 2015 and there has been much recent news coverage of the 2015 predictions from the Back to the Future 2 movie. And interestingly enough, many

What Comes After Teaching Leadership?

Business schools today have placed a renewed emphasis on teaching leadership. Dawn Bailey explored this topic in a recent Blogrige post. As Dawn stated, one of

The Manufacturing Resurgence in Rochester

This article originally appeared in the FuzeHub Blog. Guest blog post by Steve Melito, Owner, Thunderbolt Business Services. “Rochester, the future is here,”

"Tips to Bring Execs on Board"

For the 15 years that I have worked for the Baldrige Program, the most common question I've heard is, "How do I get my senior leaders to buy in to using

Learning to Change

A few days ago I went back and re-read the book, Learning to Change, which I do every few years. It helps contribute to my sunny disposition and keeps me

A Renewed Emphasis on Teaching Leadership

A New York Times article "Can You Learn to Lead?" traces how business schools are putting more emphasis today on teaching leadership over management. In fact
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