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The staff at the Baldrige Program take the Baldrige Excellence Framework and its Criteria seriously. Not only do we promote it, but as a small, revenue-generating government unit that thus operates
In 2016, what issues will keep the C-suite in health care organizations up at night? One common thread among those issues will most certainly relate to their own workforce, namely, physicians.
A
Dorothy: Now which way do we go?
Scarecrow: Pardon me, this way is a very nice way.
Dorothy: Who said that?
[ Toto barks at scarecrow]
Dorothy: Don't be silly, Toto. Scarecrows don't talk
I am frequently asked about the meaning of systems perspective or about the difference between aligned processes ( alignment) and integrated processes ( integration). I recently read an HBR blog post
What benefit could come from organizations mastering the use of modern analytics, which is defined by James R. Evans as "the use of data, information technology, statistical analysis, quantitative