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The Common Industry Format: A Way for Vendors and Customers to Talk About Software Usability
Published
Author(s)
Jean C. Scholtz, Emile L. Morse, Sharon J. Laskowski, A Wichansky, K Butler, K Sullivan
Abstract
One way to encourage software developers to integrate usability engineering into their development process is for purchasers to require evidence of product usability. Until recently this presented a difficulty because usability and ¿user friendly software¿ were vague, ambiguous terms. When large corporations purchase software, they use a number of quantitative measurements in their procurement decision-making process, such as the amount of memory needed, results from standard benchmark tests, performance measures, and measures of robustness. This paper describes our efforts to provide a standard method of quantifying usability and reporting on usability testing to include it in procurement decision-making.
Proceedings Title
Proceedings of the 10th Annual Human-Computer Interaction Conference
Conference Dates
June 22-27, 2003
Conference Location
Crete, GR
Conference Title
HCI International
Pub Type
Conferences
Keywords
CIF, common industry format, industry reporting project, IUSR, procurement, software, standard reporting format
Citation
Scholtz, J.
, Morse, E.
, Laskowski, S.
, Wichansky, A.
, Butler, K.
and Sullivan, K.
(2003),
The Common Industry Format: A Way for Vendors and Customers to Talk About Software Usability, Proceedings of the 10th Annual Human-Computer Interaction Conference, Crete, GR
(Accessed October 10, 2025)