@conference{156006, author = {Jean Scholtz and Emile Morse and Sharon Laskowski and A Wichansky and K Butler and K Sullivan}, title = {The Common Industry Format: A Way for Vendors and Customers to Talk About Software Usability}, year = {2003}, month = {2003-06-01}, publisher = {Proceedings of the 10th Annual Human-Computer Interaction Conference, Crete, GR}, language = {en}, }