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PUBLICATIONS

Mission Critical Voice Quality of Experience Probability of Successful Delivery Measurement Methods

Published

Author(s)

Jaden Pieper, Jesse Frey, Gary Howarth

Abstract

This paper describes the probability of successful delivery (PSuD) measurement method for every word critical (EWC) and average message intelligibility (AMI) mission-critical voice (MCV) communications contexts. The PSuD measurement is a component of the MCV quality of experience (QoE) system developed by National Institute of Standards and Technology (NIST) Public Safety Communications Research Division (PSCR). In this paper, we present the probabilityiser (PBI), a tool that simulates an unreliable audio channel. Using the PBI we validate the PSuD measurement and demonstrate the measurement's utility on audio encoded with various codecs.
Citation
Technical Note (NIST TN) - 2259
Report Number
2259
NIST Pub Series
Technical Note (NIST TN)
Pub Type
NIST Pubs

Download Paper

https://doi.org/10.6028/NIST.TN.2259
Local Download

Keywords

Mission-critical voice (MCV), quality of experience (QoE), every word critical (EWC), average message intelligibility (AMI), public safety communications
Public safety communications research

Citation

Pieper, J. , Frey, J. and Howarth, G. (2023), Mission Critical Voice Quality of Experience Probability of Successful Delivery Measurement Methods, Technical Note (NIST TN), National Institute of Standards and Technology, Gaithersburg, MD, [online], https://doi.org/10.6028/NIST.TN.2259, https://tsapps.nist.gov/publication/get_pdf.cfm?pub_id=936828 (Accessed October 1, 2025)

Issues

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Created August 1, 2023
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