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2017-2018 Baldrige Excellence Framework and Criteria (Business/Nonprofit)

The Baldrige Performance Excellence Program has released the 2017-2018 Baldrige Excellence Framework (Business/Nonprofit). The 2017–2018 Baldrige Excellence Framework (Education) and
2017–2018 Baldrige Excellence Framework (Health Care) will be released mid-January 2017. All three versions include the Baldrige Criteria for Performance Excellence, core values and concepts, and guidelines for evaluating your organization's processes and results.

Revisions to the Baldrige Excellence Framework, as with previous editions, aim to reflect the leading edge of validated leadership and performance practice.

The 2017-2018 Baldrige Criteria feature a renewed focus on

  • managing all of the components of your organization as a unified whole;
  • managing cybersecurity risks to data, information, and systems; and
  • understanding the role of risk management within a systems perspective of organizational performance management.

The 2017-2018 Baldrige Excellence Framework is $30 for printed copies (available from ASQ) and $12 for PDF copies (available from NIST, which houses the Baldrige Program). Volume discounts are available for bulk orders of both printed copies and PDFs. Enterprise licenses are also available; if interested, contact the Baldrige program at baldrige [at] (baldrige[at]nist[dot]gov) or 301-975-2036. 

In addition, the Baldrige Program will release the 2017-2018 version of the companion product to the full Framework, the Baldrige Excellence Builder. PDF versions will be freely available on the Baldrige Program’s website in late January, and printed copies will be available for purchase from ASQ in mid-to-late February. The Excellence Builder contains key questions for improving your organization's performance. It also provides an introduction to the Baldrige framework and can be used to conduct a self-assessment against the most important requirements of excellence.

Whether used as guidance in establishing an integrated performance management system or for self-assessing progress, Baldrige is about helping your organization innovate and improve, no matter its size or sector.

Get your copy of the 2017-2018 Baldrige Excellence Framework (Business/Nonprofit) today!

Released December 14, 2016, Updated December 19, 2018