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2015-2016 Baldrige Education and Health Care Framework and Criteria Now Available

Now available for purchase on the Baldrige website; the Baldrige Excellence Framework and Criteria (Education) and the Baldrige Excellence Framework and Criteria (Health Care). These publications, along with the Baldrige Excellence Framework and Criteria (Business/Nonprofit), available since December, help U.S. organizations of every sector continually improve and reach world-class levels of performance.

Revisions to the three 2015–2016 Baldrige Excellence Framework booklets (including the Criteria), as with previous editions, reflect the leading edge of validated leadership and performance practice.  

This year's changes begin with retitling the Criteria booklets to Baldrige Excellence Framework: A Systems Approach to Improving Your Organization's Performance. This change emphasizes that the Baldrige systems perspective encompasses the core values and concepts, the Criteria, and a scoring system that helps you gauge your organization's maturity. The booklets include an updated overview diagram that embodies the integrated nature of the Criteria components and their reliance on core values and concepts. The booklets also include the Glossary of Key Terms, with definitions and explanations that by themselves are instructive in fashioning key aspects of leading-edge leadership and performance practice. The 2015–2016 Baldrige Criteria (Health Care and Education) features a renewed focus on

  • managing all of the components of your organization as a unified whole;
  • managing change; and
  • dealing with data analytics, data integrity, and cybersecurity.

The 2015–2016 Baldrige Excellence Framework booklets cost $25 for printed copies (available from ASQ) and $10 for electronic PDF copies (available from NIST, which houses the Baldrige Program). Volume discounts are available for bulk orders of both hard copies and downloaded files. Also, organizations can purchase an enterprise license for use within their own organizations.

In addition, the Baldrige Program has released a new companion product to the full Framework booklet, called the Baldrige Excellence Builder. This booklet is available in one version that is applicable to all sectors, including education and health care, and it is free of charge in PDF format on the Baldrige website. Printed copies will be available for purchase from ASQ in late January/early February. The Excellence Builder contains key questions for improving your organization's performance. It also provides an introduction to the Baldrige framework and can be used to conduct a self-assessment against the most important features of excellence.

Purchase your copy of the education and health care versions of the 2015–2016 Baldrige Excellence Framework and Criteria booklets today! For more information on any of the Framework publications, contact the Baldrige Program at 301-975-2036 or baldrige [at] (baldrige[at]nist[dot]gov).

Released January 15, 2015, Updated September 21, 2016