Skip to main content
U.S. flag

An official website of the United States government

Official websites use .gov
A .gov website belongs to an official government organization in the United States.

Secure .gov websites use HTTPS
A lock ( ) or https:// means you’ve safely connected to the .gov website. Share sensitive information only on official, secure websites.

Taking Impact Metrics to the Next Level at the National Institute of Standards and Technology

Published

Author(s)

Susan L. Makar, Amanda J. Malanowski

Abstract

Just a few years ago, librarians in the Information Services Office (ISO) of the National Institute of Standards and Technology (NIST) were compiling information resulting in only a single data point – the number of annual NIST authored publications – as a metric to measure the organizational impact of NIST. Since then, ISO has expanded its skillset and creatively developed a number of innovative metrics that provide greater insight into NIST’s impact. This paper tells how ISO systematically became a key player in helping its parent organization, a federal government agency, demonstrate its impact and value to stakeholders. It also shares the research and methodologies behind ISO’s portfolio of assessment measures.

Keywords

impact metrics, publications, impact analysis

Citation

Makar, S. and Malanowski, A. (2015), Taking Impact Metrics to the Next Level at the National Institute of Standards and Technology, [online], https://tsapps.nist.gov/publication/get_pdf.cfm?pub_id=918666 (Accessed February 27, 2024)
Created June 14, 2015, Updated January 27, 2020