The ubiquity of mobile internet-enabled devices combined with wide-spread social media use during emergencies is posing new challenges for response personnel. In particular, service operators are now expected to monitor these online channels to extract actionable insights and answer questions from the public. A lack of adequate tools makes this monitoring impractical at the scale of many emergencies. The TREC Incident Streams track drives research into solving this technology gap by bringing together academia and industry to develop techniques for extracting actionable insights from social media streams during emergencies.
July 28-30, 2020
PSCR Stakeholder Meeting 2020: The Digital Experience
PSCR 2020_Social Media Incident Streams, PSCR Stakeholder Meeting 2020: The Digital Experience, Boulder, CO, [online], https://tsapps.nist.gov/publication/get_pdf.cfm?pub_id=931273
(Accessed September 25, 2023)