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PSCR 2020_Mission Critical Voice QoE Measurement Methods



Silas T. Thompson


This presentation covers the latest update on PSCR’s measurement methods for Mission Critical Voice (MCV) Quality of Experience (QoE) Key Performance Indicators (KPI). The importance of Intelligibility and how it is used in the measurement strategy is covered. Results from Mouth-to-ear (M2E) latency and End-to-end Access Times are provided.
Conference Dates
July 28-30, 2020
Conference Location
Boulder, CO
Conference Title
PSCR Stakeholder Meeting 2020: The Digital Expereince


Mission Critical Voice, Quality of Experience, Key Performance Indicators, Intelligibility, Voice Quality, Mouth-to-ear Latency, End-to- end Access Time, Probability of Access and Retention


Thompson, S. (2020), PSCR 2020_Mission Critical Voice QoE Measurement Methods, PSCR Stakeholder Meeting 2020: The Digital Expereince, Boulder, CO, [online], (Accessed May 28, 2024)


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Created October 28, 2020, Updated October 29, 2020