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PSCR 2020_Mission Critical Voice QoE Measurement Methods

Published

Author(s)

Silas T. Thompson

Abstract

This presentation covers the latest update on PSCR’s measurement methods for Mission Critical Voice (MCV) Quality of Experience (QoE) Key Performance Indicators (KPI). The importance of Intelligibility and how it is used in the measurement strategy is covered. Results from Mouth-to-ear (M2E) latency and End-to-end Access Times are provided.
Conference Dates
July 28-30, 2020
Conference Location
Boulder, CO
Conference Title
PSCR Stakeholder Meeting 2020: The Digital Expereince

Keywords

Mission Critical Voice, Quality of Experience, Key Performance Indicators, Intelligibility, Voice Quality, Mouth-to-ear Latency, End-to- end Access Time, Probability of Access and Retention

Citation

Thompson, S. (2020), PSCR 2020_Mission Critical Voice QoE Measurement Methods, PSCR Stakeholder Meeting 2020: The Digital Expereince, Boulder, CO, [online], https://tsapps.nist.gov/publication/get_pdf.cfm?pub_id=931215 (Accessed October 15, 2025)

Issues

If you have any questions about this publication or are having problems accessing it, please contact [email protected].

Created October 28, 2020, Updated October 29, 2020
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