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Proposing a Gamified Solution for SMEs' USe of Messaging Technology in Smart Manufacturing

Published

Author(s)

Peter O. Denno, Makenzie Keepers, Thorsten Wuest

Abstract

Small- and medium- sized enterprises (SMEs) face exceptional challenges in implementing smart manufacturing solutions. Specifically, SMEs often struggle with understanding advanced technologies well enough to implement them and reap the benefits. In this paper, we discuss one specific instance of this problem, namely implementation of data standards for effective business-to-business communications. We propose a possible solution to aid in lowering the barrier for SMEs to access and implement technologies for data standardization, a vital part of effective business-to-business communications. Our solution takes on a gamified approach by working to conceptualize the SMEs' data into a story with fill-in-the-blanks, similar to a Mad LibTM. We believe that the development and implementation of this tool would provide numerous benefits including, but not limited to, boosting morale, making new technology and standards more approachable, and improving the learning experience. SMEs, gamification, and the combination thereof is discussed in this paper
Proceedings Title
Proceedings of Advances in Production Management Systems 2021 (APMS 2021)
Conference Dates
September 5-9, 2021
Conference Location
Nantes, FR
Conference Title
Advances in Production Management Systems 2021 (APMS 2021)

Keywords

manufacturing, supply chains, messaging technology, gamification

Citation

Denno, P. , Keepers, M. and Wuest, T. (2022), Proposing a Gamified Solution for SMEs' USe of Messaging Technology in Smart Manufacturing, Proceedings of Advances in Production Management Systems 2021 (APMS 2021), Nantes, FR, [online], https://tsapps.nist.gov/publication/get_pdf.cfm?pub_id=932364 (Accessed May 29, 2024)

Issues

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Created October 4, 2022, Updated November 29, 2022