Mission Critical Voice Quality of Experience Access Time Measurement Method Addendum
Chelsea J. Greene, Jesse M. Frey, Zainab O. Soetan, Jaden K. Pieper, Silas T. Thompson
Access time generally describes the time associated with the establishment of a talk path upon user request to speak and has been identified as a key component of quality of experience (QoE) in voice communications. The National Institute of Standards and Technology's (NIST) Public Safety Communications Research (PSCR) division has previously developed an access time measurement method . Improvements were implemented in the access delay measurement method to better handle the idiosyncrasies of the various push-to-talk (PTT) technologies tested. These improvements include a more robust audio alignment procedure, and graceful communications failure detection and handling. This paper covers those improvements to the access delay measurement system, results of testing Project 25 (P25) technologies with and without encryption turned on, as well as some initial Long Term Evolution (LTE) measurements.