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Impact Metrics and Data Visualization at the National Institute of Standards and Technology



Susan L. Makar, Amanda J. Malanowski


In recent years, the Information Services Office (ISO) of the National Institute of Standards and Technology (NIST) has expanded its portfolio of impact metrics to include publication collaborations, publishing in top journals, and comparative data with other institutions. This expansion of services has paid off in numerous ways for both ISO and NIST. The ISO staff have taken their skills sets up a notch to include citation/data analysis and data visualization tools like Gephi, Science of Science tool (Sci2), and Tableau. This enhanced toolkit has helped bring greater visibility to ISO and its staff. As a result, ISO staff are regularly called upon by NIST management, as well as bench scientists, to help with new challenges that no one would have considered asking ISO to do a few years ago. NIST as an organization has benefited from ISO’s expertise by being better able to demonstrate its value and impact to Congress, the greater research community, and society in general. This presentation shows how ISO became a key player – a “strategic research partner” - in helping its parent organization, a Federal government agency, demonstrate its impact and value to stakeholders. It also shares the research and methodologies behind ISO’s portfolio of assessment measures and data visualization tools.


impact assessment, data visualization, impact metrics, publications


Makar, S. and Malanowski, A. (2015), Impact Metrics and Data Visualization at the National Institute of Standards and Technology, [online], (Accessed June 21, 2024)


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Created November 5, 2015, Updated January 27, 2020