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A Diner's Guide to Evaluating a Framework for Ubiquitous Computing Applications

Published

Author(s)

Mary F. Theofanos, Jean C. Scholtz

Abstract

There is a clear need for evaluation methodologies specifically suited to ubiquitous computing applications. Here we investigate a user evaluation framework we proposed earlier which draws upon traditional desktop methods, but carefully adapts them based on our experiences with ubiquitous architectures. We test and clarify the criteria in our methodology by examining the utility and applicability of the framework to an existing commercial ubiquitous application for restaurant ordering at the tableside. We analyzed its functionality by discussing design principles with its software developers, and interviewed wait staff as well as restaurant managers to understand its impacts on the workflow and business processes. We conclude that the proposed framework does contain appropriate metrics to assess whether good design principles were achieved and if the designed system will produce the desired user experience.
Proceedings Title
Human Computer Interaction International Conference 2005
Conference Location
July 27,

Keywords

evaluation framework, measures, metrics, ubiquitous computing

Citation

Theofanos, M. and Scholtz, J. (2005), A Diner's Guide to Evaluating a Framework for Ubiquitous Computing Applications, Human Computer Interaction International Conference 2005, July 27, (Accessed April 23, 2024)
Created October 1, 2005, Updated February 19, 2017