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From Data to Outcomes: Assessment Activities at the NIST Research Library



Barbara P. Silcox, P J. Deutsch


This is the third and final article in a series describing assessment activities at the National Institute of Standards and Technology (NIST) Research Library. The first article described the development, administration, and interpretation of a customer survey. The second described those same elements of the library s benchmarking activities. This article addresses how the results of these two activities fit together to provide direction for the library s operational and strategic planning.
Information Outlook
No. 10


library funds, NIST Research Library, Research Advisory Committee, research library, scientific research, technical library


Silcox, B. and Deutsch, P. (2003), From Data to Outcomes: Assessment Activities at the NIST Research Library, Information Outlook (Accessed March 4, 2024)
Created October 1, 2003, Updated February 17, 2017