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Cloud Computing Service Metrics Description



Frederic J. de Vaulx, Eric D. Simmon, Robert B. Bohn


With cloud computing in the mainstream, there is a preponderance of cloud based services in the market and the choices for consumers increase daily. However, comparing the service offerings between cloud service providers is not a straightforward exercise. As part of the decision-making framework for moving to the cloud, having data on measurable capabilities, for example - quality of service, availability and reliability, give the cloud service customer the tools and opportunity to make informed choices and to gain an understanding of the service being delivered. A metric provides knowledge about characteristics of a cloud property through both its definition (e.g. expression, unit, rules) and the values resulting from the measurement of the property. This document proposes concepts and a model to represent cloud service metrics. This model represents the information needed to understand a targeted cloud property and which constraints should be applied during measurement
Special Publication (NIST SP) - 500-307
Report Number


cloud computing, cloud metrics, information model


de Vaulx, F. , Simmon, E. and Bohn, R. (2018), Cloud Computing Service Metrics Description, Special Publication (NIST SP), National Institute of Standards and Technology, Gaithersburg, MD, [online], (Accessed May 23, 2024)


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Created April 23, 2018, Updated October 12, 2021