Assessment Activities at the NIST Research Library

Published

June 11, 2003

Author(s)

Barbara P. Silcox

Abstract

This presentation describes assessment activities at the Research Library of the National Institute of Standards and Technology. It is to be part of a session on Using Outcome Tracking to Plan Our Futures at the Special Libraries 2003 Annual Conference, June 10, 2003.Session description: Evidence that our services and products contribute to the bottom line can help us when we are planning and negotiating budgets; both in terms of tactical needs and long term strategic direction. Speakers will illustrate the ways in which we can collect and present convincing outcomes for evidence-based management.The presentation covers:--NIST and the NIST Research Library--Reasons for Assessment--2001 Customer Survey--Benchmark Study--Actions Taken and Next Steps--Benefits of Assessment

Proceedings Title

SLA 2003 Annual Conference

Conference Dates

June 10-11, 2003

Conference Title

Special Libraries Association Conference

Pub Type

Conferences

Keywords

libraries, library assessment, library evaluation, National Institute of Standards and Tech, NIST, Research Library

Citation

Silcox, B. (2003), Assessment Activities at the NIST Research Library, SLA 2003 Annual Conference (Accessed December 10, 2023)