Ms. St. Hilaire is recognized for her significant contributions advancing NIST’s mission via her expertise in employee relations and performance management. Her breadth of knowledge and commitment to HR clients is superior. She is a valuable partner to NIST managers and employees in resolving conflict and providing viable solutions to difficult workplace issues. She skillfully navigates sensitive and complex matters, moving to resolution and positive outcomes for NIST. Her determination and advocacy have resulted in an outstanding employee-relations program at NIST, which has become the model for the Department of Commerce.