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Baldrige Recipients to Share 'Keys to Excellence' at Regional Conferences

Senior leaders from the five organizations selected for the 2009 Malcolm Baldrige National Quality Award, as well as representatives from previous Award recipients, will share their best practices and results at regional conferences on Sept. 14, 2010, at the Newport Beach Marriott Hotel and Spa, Newport Beach, Calif., and on Sept. 28, 2010, at the Franklin Marriott Cool Springs, Nashville, Tenn.

Participants can network with the recipients and gather valuable tips on organizational improvement, innovation and performance management, as well as advice on how to successfully apply the Baldrige Criteria for Performance Excellence. 

The 2009 Baldrige Award recipients—listed with their category—are: 

  • Honeywell Federal Manufacturing & Technologies, Kansas City, Mo. (manufacturing)
  • MidwayUSA, Columbia, Mo. (small business)
  • AtlantiCare, Egg Harbor Township, N.J. (health care)
  • Heartland Health, St. Joseph, Mo. (health care)
  • VA Cooperative Studies Program Clinical Research Pharmacy Coordinating Center, Albuquerque, N.M. (nonprofit) 

Each conference will feature an in-depth plenary session with the Baldrige Award recipients, along with 18 interactive breakout sessions with leaders from these organizations. 

A pre-conference workshop is being offered on the day before both the California and Tennessee conferences to familiarize those new to the Baldrige process with the basics of the Baldrige Criteria, the benefits of self-assessment, and the resources available to help organizations in their journey to excellence. The workshop is not a prerequisite for attending the conference. 

To register online for the conferences, go to An early registration discount is available for the California conference until Aug. 24, 2010, and for the Tennessee conference until Sept. 7, 2010. 

The 2010 Regional Conferences are co-sponsored by the California Council for Excellence, the Tennessee Center for Performance Excellence and the Alliance for Performance Excellence. 

Visit the website for more information or contact the Baldrige Program at (301) 975-2036 or baldrige [at] (baldrige[at]nist[dot]gov).

Released June 23, 2010, Updated January 13, 2023